The difference between a $300 pipe repair and a $3,000 drywall-and-remediation project is often just whether the leak was found before or after excessive wall opening. Our Leak Detection service in San Ramon uses the same detection methods utilities and insurance adjusters rely on β to pinpoint the failure location before anything is cut.
π Call +1-855-718-1500 β Find Your Leak Today
A pressure test tells us a leak exists and how much water is escaping. Detection equipment tells us precisely where.
Pressurized supply line leaks create a distinctive low-frequency sound as water escapes the pipe and contacts surrounding soil or structure. Our acoustic listening devices amplify this signal, filtered for background noise, so we can walk a grid pattern and triangulate the loudest point β often to within 6β12 inches of the actual break.
Active water leaks β hot or cold β create a temperature differential on the surfaces they contact. An infrared camera shows these differentials as color-coded heat maps, revealing the wet zone inside a wall or under a floor without any cutting. A cold water leak behind drywall appears as a spreading blue-gray cool zone; a hot water leak shows the inverse.
Pressure decay testing is the standard by which we confirm a leak is present before committing detection equipment time. It also tells us approximately how significant the leak is β a rapid pressure drop vs. a slow one indicates the size of the escape point.
Tracer gas detection is the method of last resort for the most challenging cases β it adds cost and setup time. We use it when acoustic and thermal methods haven't produced a definitive location and the evidence clearly supports an active leak.
Our detection service covers the full property, not just the obvious locations.
Supply lines run under or through the concrete slab in most slab-on-grade homes. When these lines fail β from corrosion, shifting, or manufacturing defects β the leak is invisible from the surface but audible to acoustic equipment. We walk the floor on a grid pattern, map the loudest detection points, and triangulate to a specific floor location, typically within a square foot.
Wall and ceiling leaks are often traced by following a visible stain to its apparent high point β but the visible damage can be several feet from the actual pipe failure due to how water travels down framing members. Thermal imaging reveals the wet zone accurately, and acoustic equipment confirms the pipe location within the wall cavity.
We mark the ground above the detected leak location so the repair crew opens only the section they need to.
Irrigation system leaks in main supply lines and lateral runs are found by isolating zones with the irrigation controller and pressure-testing each zone individually. Zone by zone testing narrows the failure to the smallest possible section.
Commercial water loss from undetected leaks often shows up as elevated utility bills for months before physical evidence appears. We can assess a commercial building's plumbing system for suspected leaks at the property owner's or property manager's request.
Insurance claims for water damage from hidden leaks typically require documentation that the leak was not visible or detectable without specialized equipment. Our detection report includes: pressure test results confirming active water loss, detection method used, thermal imagery or acoustic mapping showing leak location, and technician certification information.
Here's exactly how a Masters Plumbing Service leak detection call plays out.
We start at the meter. All fixtures off, we watch the meter for 10 minutes. Movement confirms active water loss from the supply side. We also check for any visible evidence β water stains, soft floors, moisture readings with a moisture meter at suspect wall surfaces.
Zone isolation is the step that turns "there's a leak somewhere in the house" into "the leak is on the hot side supply, between the water heater and the master bath."
Within the isolated zone, we deploy thermal imaging first β scanning walls, floors, and ceilings for moisture anomalies. Then acoustic equipment confirms the specific pipe location and narrows it to the tightest possible point. Tracer gas is added if acoustic results aren't conclusive.
You receive a written detection report including pressure test results, detection method summary, leak location (described relative to fixed reference points), and thermal imagery. If you want us to repair the leak, we quote the repair and execute immediately. If you have your own plumber, the report gives them everything they need.

My water bill doubled over three months with no change in usage. Masters Plumbing Service came out, confirmed the meter was moving with everything off, isolated the cold supply to the kitchen as the failing branch, and used the acoustic device on the slab to pinpoint a location 4 feet from the outside wall under the kitchen floor. The repair crew opened a 10-inch circle in the tile, found a pinhole in a copper elbow exactly where detection said it would be. I was skeptical acoustic detection was that precise β it was.
Our insurance company required professional leak detection documentation before approving the claim. Masters Plumbing Service's written report with pressure test data and thermal imagery was exactly what the adjuster needed. Claim approved. The detection cost was covered as part of the claim.
Commercial building where water costs were running 40% above baseline for six months. Masters Plumbing Service ran a systematic zone-by-zone pressure isolation across four floors, narrowed the loss to the third-floor kitchen supply branch, and located the failure with thermal imaging at a concealed valve body in the ceiling. No damage to the finished ceiling.

Our detection technicians are equipped with acoustic, thermal, and tracer gas tools for the full range of leak scenarios found in San Ramon, CA homes and commercial properties.

Masters Plumbing Service's detection team finds hidden leaks in San Ramon homes and commercial properties using equipment that eliminates guesswork. The detection appointment pays for itself the moment it prevents one unnecessary wall opening.
π Call +1-855-718-1500 Now